Awarded: DocFinder Patients’ Choice Award 2013
90,000 patient reviews on the doctors’ portal DocFinder were the basis for the Patients’ Choice Award 2013. We are proud to announce: Our patients voted us number 1 in the category of most popular Austrian ophthalmologists.
In addition to competent advice and the best possible treatment, we place great importance on providing warm patient care. At our EyeLaser eye laser practice in Vienna, we strive to give all our patients a feeling of security. We know that treatment can sometimes cause anxiety – we want to take this away from our patients. This begins with the welcome from our friendly staff and the stay in our eye laser practice, where we focus on the feel-good factor.
Specialist in ophthalmology and optometry
Dr. Victor Derhartunian completed his studies at the University of Vienna, his specialist training in the fields of ophthalmology and optometry at the renowned university eye clinics in Erlangen and Frankfurt am Main, as well as a year in Great Britain. He is always keen to continue his training and only learn from the experts in his field, so that he can provide all the necessary information at all times and advise all customers personally. Patients also feel this: “The first screening and the subsequent consultation were free of charge. During this consultation, the Dr. was able to explain to me very precisely what was possible for me and which treatment methods were possible. He showed me the treatment room and the laser and explained everything in detail,” said one comment on DocFinder.
What our patients say
Our patients have already posted 102 ratings and 98 reports on the DocFinder doctor rating platform. We were not only able to achieve 100% satisfaction in the formal evaluation, we are particularly pleased with the personal comments and experiences. For example, one user wrote: “Dr. Derhartunian was able to explain everything to me clearly in advance, informed me about the risks and was always available for questions after the operation – if I just wanted to be sure.” We are particularly pleased that our aim of giving our patients a good feeling has been well received: “There was virtually no waiting time, coffee was always served here or even a glass of sparkling wine on request. Both the receptionist and the doctor are very friendly and extremely helpful,” writes another reviewer. Another recommends: “Femto-Lasik went without complications, I had no pain and could see perfectly the very next day. I recommend Dr. Derhartunian to anyone who is thinking about having their vision corrected.”
We are very pleased about the trust and feedback from our patients. Thank you very much!
Docfinder: The most popular ophthalmologists in 2013
